FAQs

Please contact the museum at tickets@uhhm.org with any questions.

Early entry is not guaranteed, but we will do our best to let you begin your experience as close as possible to your time of arrival.

We’ll do our best to get you in promptly provided you arrive within an hour of your original entry time.

If you’re unable to attend on the day of your ticket, please email us for a refund at tickets@uhhm.org and make another reservation.

  • Food or Drink
  • Large Backpacks
  • Strollers
  • Weapons of any kind
  • Smoking, including electronic cigarettes.

Those with strollers are advised to use their best judgement.

A fun, immersive, unique and highly individual experience. Our friendly Experience Guides will be happy to answer any questions you have during your visit.

Please note that a portion of the exhibit contains atmospheric haze and strobe lights.

RHH is family-friendly! Youth under the age of fourteen must arrive with an adult and children under the age of seven must be under adult supervision at all times.

Yes! Please share your photos at @uhhmuseum on Instagram, Facebook, Twitter and Pinterest using #REVOLUTIONOFHIPHOP or #UNIVERSALHIPHOPMUSEUM However, filming or taking photographs for commercial/promotional purposes is strictly prohibited. For press access please email decota@thechambergroup.com

Although we do not offer food on-site, our restaurant neighbors in the Bronx would be happy to feed you!

We accept cash and credit on-site.

RHH is not responsible for lost items. However, you can email info@uhhm.com to see if an item was recovered.

The UHHM team is always looking to meet people who are passionate about providing an excellent visitor experience and enhancing our community! If you’d like to join our team, email jobs@uhhm.com with the subject line BE A GUIDE and we’ll get back to you as soon as possible.

Visit our Contact Page or email info@uhhm.com

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